Privacy Policy

Spacelo is a modern living platform providing practical ideas, inspiring content and useful tools to help people make better use of their homes and spaces.

For the purposes of UK data protection law, Spacelo is responsible for deciding how and why your personal information is used.

You can contact us about this privacy policy at privacy@spacelo.co.

The information we collect depends on how you interact with Spacelo. It may include:

• Your name, email address and any information you include when submitting a contact form.
• Your email address and communication preferences if you subscribe to a newsletter or other updates.
• Technical information such as your device type, browser, IP address and general usage information.
• Information collected through cookies and similar technologies, where these are used.
• Any other information you choose to provide when communicating with us.

Please avoid including sensitive personal information in a message unless it is necessary for us to respond to your enquiry.

We may use your information to:

• Respond to questions, feedback, suggestions or complaints.
• Consider collaboration and contribution enquiries.
• Send newsletters or updates when you have chosen to receive them.
• Operate, maintain and improve the Spacelo website.
• Understand how visitors use the website.
• Protect the website from misuse, fraud and security threats.
• Meet our legal and regulatory obligations.

We will not sell your personal information to third parties.

UK data protection law requires us to have a lawful reason for using personal information. Depending on the circumstances, we may rely on:

• Consent — for example, when you choose to receive marketing emails or accept optional cookies.
• Legitimate interests — where it is reasonably necessary to operate, secure and improve Spacelo, provided those interests do not override your rights.
• Taking steps at your request — for example, when responding to a collaboration enquiry.
• Legal obligation — when we need to use or retain information to comply with the law.

Where we rely on consent, you can withdraw it at any time.

When the Spacelo contact form is connected, the details you submit will be used to review and respond to your message. This may include your contact type, name, email address, subject and message.

Your information may be processed by a trusted form or email service provider acting on our behalf. This section will be updated with the provider's details before the form becomes active.

If you subscribe to receive Spacelo updates, we may use your email address to send you articles, news, tools and other relevant content.

We will only send electronic marketing where we have an appropriate lawful basis. You can unsubscribe at any time by using the link included in an email or by contacting us.

The details of any newsletter provider will be added to this policy before the subscription service becomes active.

Spacelo may use cookies and similar technologies to make the website work, remember preferences, understand website performance and improve the visitor experience.

Cookies that are strictly necessary may be used without consent. Where consent is required for analytics, advertising or other optional technologies, they will not be activated until you have made a choice.

More information about the specific cookies used will be included in a separate Cookie Policy once the relevant website services have been selected.

We may share limited personal information with trusted organisations that help us operate Spacelo, such as:

• Website hosting and infrastructure providers.
• Email and contact-form providers.
• Newsletter and communication platforms.
• Analytics, security and website-performance providers.
• Professional advisers where reasonably necessary.
• Law-enforcement bodies, regulators or other authorities when required by law.

Service providers may only use personal information to provide their services to us and must protect it appropriately.

Some service providers may store or process information outside the United Kingdom.

Where this happens, we will take appropriate steps to protect your information. This may include using countries recognised as providing adequate protection or approved contractual safeguards.

We will keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate period may depend on the nature of your enquiry, whether you have subscribed to communications and whether information must be retained for legal, security or record-keeping reasons.

When information is no longer required, it will be deleted, anonymised or securely disposed of.

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Depending on the circumstances, UK data protection law may give you the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information.
• Ask us to restrict how your information is used.
• Object to certain uses of your information.
• Withdraw consent where processing is based on consent.
• Receive certain information in a portable, machine-readable format.

These rights do not apply in every situation. We may need to confirm your identity before completing a request.

To exercise a right, email privacy@spacelo.co.

Spacelo is intended for a general audience and is not designed to collect personal information from children.

If you believe a child has provided personal information through the website, please contact us so that we can review and, where appropriate, delete it.

Please contact us first if you have a concern about how your personal information has been handled. We will try to resolve the matter.

You also have the right to raise a complaint with the UK Information Commissioner's Office, the independent regulator responsible for data protection.

We may update this privacy policy when Spacelo changes, when new services are introduced or when legal requirements change.

The latest version will always be published on this page, together with the date it was last updated.